Sefte Support
If you need help with the Sefte app or have any questions, we're here to assist you.
Contact Us
Have questions or need technical assistance?
Response Time
Typically 24-48 hours
Frequently Asked Questions
How do I book an appointment?
Open the app, browse nearby barbershops on the map, select a shop, choose your service and preferred time, then confirm your booking.
How do I cancel or reschedule an appointment?
Go to your bookings in the app, select the appointment you want to change, and tap "Cancel" or "Reschedule."
I forgot my password
On the sign-in screen, tap "Forgot Password" and enter your email. You'll receive a link to reset your password.
How do I delete my account?
Go to Settings > Account > Delete Account. This will permanently remove your account and all associated data.
The app is crashing or not working
- 1. Make sure you have the latest version installed
- 2. Try closing and reopening the app
- 3. Restart your device
- 4. If the issue persists, contact us at sefteapp@gmail.com
For Barbershop Owners
If you're a barbershop owner and need help managing your shop on Sefte, contact us with "Shop Owner" in the subject line at sefteapp@gmail.com.